What employees are saying

"Support is our middle name. Without you there would be no us."

Sarah White
Manager, Global Operational Customer Support


Support Center

Your connection to continued success

Customer Support Center: 1.877.339.4228
International Access: +1 303.231.4357

Clinical support

  • Worldwide clinical support to resolve procedural issues
  • In-service and on-site problem solving
  • Internal and customer training programs
  • Available 24x7 via customer support line
Support Center

Technical support

  • Worldwide technical support to resolve technical issues
  • Technical training classes
  • Available during normal business hours via the customer support
    line or e-mail

Field performance support

  • Worldwide support to investigate emerging customer issues from
    an engineering perspective
  • Provide process optimization and system troubleshooting

CaridianBCT Service Plans

Our customers’ service needs vary, so we offer three service plans that
provide a spectrum of choices:

  • Full Service
  • Preventive Maintenance Service
  • On-Demand Service

View our service plans brochure for additional information. All plans include the quality support you expect from CaridianBCT.

Support materials

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